Sigma Industrial Automation formerly specialized in creating weights and scales for the food industry when they realized their customers were doing the majority of their measurements by hand. Seeing an opportunity to expand their product offering and improve their customers’ experience, Sigma team members decided to explore the creation of wireless equipment that could send measurements to a computer.
Sigma just needed a way to make a product that met their customers’ needs—and a way to do it fast.
Sigma decided to use Synapse products and tools to create their solution. Given that they had a very small development staff, they needed technology that could amplify their teams’ skillset. The SNAP technology built into every Synapse RF Module eliminated the time and resources required to set up a mesh networking technology for their product line.
Sigma also benefited from the great support provided by the Synapse customer operations team. The development staff got the help they needed while they were getting their products ready for the market.
Dean Chinni, General Manager at Sigma, had this to say about Synapse:
They had the tools already for us. They had the [low power, mesh networking] stack defined for us. All we had to do was know the Python programming language, and it made it very, very simple for us integrate the product. … We feel that we were at least six months ahead of schedule…
Now, using Synapse RF modules and development tools, Sigma Automation is growing their product line and expanding into the food processing industry. By building their products with SNAP mesh networking, Sigma discovered an advantage over their competition: without the need to connect to the Internet or get security permissions to connect to WiFi, they can simply walk into a customer site and demonstrate their product while their competitors using WiFi can’t do the same.